When you open an account on Casinoon, play games, or get in touch with us, certain information is naturally generated. You have the right to know how that information is being used — and that's exactly what this Privacy Policy is here to ensure. No complex legal jargon, just plain and simple English.
1Introduction & Scope of This Policy
This privacy policy applies to all of Casinoon's digital services — the website, mobile browser version, and any future applications. By using our services, you are agreeing to this policy.
- This policy is aligned with Bangladesh's data protection guidelines.
- Whenever Casinoon's policy changes, a new version will be published with an updated date.
- If significant changes are made, registered members will be notified by email or platform notification.
2What Data We Collect
Casinoon only collects the data necessary to deliver its services. We never ask for information that isn't relevant.
| Types of Data | How We Collect It | Why It's Needed |
|---|---|---|
| Name & Date of Birth | At the time of registration | Identity Verification (KYC) |
| Email & Phone | At the time of registration | Account Security & Communication |
| Address | During the KYC Process | Regulatory Compliance |
| Payment Information | On Deposits/Withdrawals | Transaction Processing |
| Device & IP | Automatically | Fraud Prevention |
| Gaming Activity | While Using the Platform | Responsible Gaming Monitoring |
3Why This Information Is Collected
Casinoon collects each piece of data for a specific reason. Nothing is stored without purpose.
- For creating, managing, and securing your account.
- To securely process financial transactions.
- To comply with legal and regulatory obligations.
- To prevent fraud and money laundering.
- To improve our services and deliver a personalized experience.
- To monitor play patterns and promote responsible gaming.
5How Long Your Data Is Retained
Casinoon does not retain data beyond what is necessary. The retention period for each piece of information depends on its purpose.
- Data for active accounts is retained for as long as the account remains open.
- Transaction records are typically retained for up to 5 years in accordance with regulatory requirements.
- After account closure, certain data is retained to meet legal obligations.
- Once the retention period ends, data is securely deleted.
6Data Protection Measures
Casinoon uses industry-standard technology to protect your data. For us, security is an ongoing commitment — not a box to tick.
- 256-bit SSL Encryption: All data transfers take place over secure channels.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & Intrusion Detection: Servers are protected against external attacks.
- Regular Security Audits: Regularly audited by independent third parties.
- Staff Training: Every team member handling data is trained in proper data management.
7Cookies & Tracking Technologies
Casinoon uses cookies to enhance your browsing experience and ensure the platform functions properly.
- Essential Cookies: For login sessions and security purposes — the platform cannot function without these.
- Functionality Cookies: To remember your preferred language and settings.
- Analytics Cookies: To understand which features are used most — no individuals are identified.
You can disable non-essential cookies at any time through your browser settings, though some features may become limited as a result.
8Your Privacy Rights
As a Casinoon member, you have certain fundamental rights over your own data. We respect those rights and are here to help you exercise them.
9Protection of Minors' Data
Casinoon is strictly for users aged 18 and above. We do not knowingly collect data from minors.
- Age is verified at the time of registration.
- Any account opened with false information will be immediately suspended upon detection.
- If it is found that a minor's data has been collected inadvertently, it will be deleted immediately.
- In cases of concern, parents or guardians are welcome to contact our support team.
10Privacy Contact
If you have any questions about this policy or wish to make a request regarding your data, contact the Casinoon support team. We typically respond within 48 hours.
- Email: support@casinoon.ws
- Live Chat: Log in to the platform and reach us anytime
- Send your data deletion or correction request directly via email
Your Rights
Your 6 Core Data Rights
Right to Access
You can request to see what data Casinoon holds about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
Under certain conditions, you may request that your data be deleted.
Right to Object to Processing
You can object to your data being used for specific purposes.
Right to Data Portability
You can request a copy of your data.
Right to Restrict Processing
You may request that the processing of your information be restricted while an investigation is ongoing.
Pillars of Protection
How Casinoon Protects Your Data
End-to-End Encryption
Every action you take is encrypted before it reaches our servers. Even if intercepted, the data cannot be read.
Independent Security Audits
Casinoon's security systems are independently audited multiple times a year. Any findings are treated as a priority and addressed promptly.
Minimal Data Collection Policy
Casinoon only collects what is strictly necessary. Requesting unnecessary information goes against our policy.
Secure Data Storage
All data is stored on encrypted servers, with access restricted to authorized personnel only.
No Data Used for Advertising
Casinoon never shares your data with third-party advertisers. You are not the product.
Automatic Data Deletion
Once the retention period expires, old data is automatically and securely deleted.
General Inquiries
What You May Be Wondering
It's a fair question — and Casinoon is ready to answer it honestly. Casinoon operates under the authorization of an international gaming licensing authority. That license means our operations are regularly reviewed by third parties, covering game fairness, payment methods, and player protection.
Being licensed comes with real, tangible benefits: disputes can be escalated to an independent authority, payment processes remain transparent, and the risk of sudden shutdown is significantly lower. The risks you'd face on an unlicensed site simply don't exist at Casinoon.
Absolutely. Any member can activate Casinoon's responsible gaming tools on their own. Go to Account Settings and you'll find the "Responsible Gaming" or "Set Limits" option.
You have several options available: set daily, weekly, or monthly deposit limits; apply a session time limit to control how long you play; take a "cooling-off" period for a set duration; or enable long-term self-exclusion if needed. Once a limit is set, it can be lowered immediately — but to raise it, you must wait out a cooling period. This is in place to protect you.
Start with Confidence
Your Data Is Safe — Play With Confidence
At Casinoon, your privacy is protected, your transactions are encrypted, and our services are transparent. Register today and experience a platform you can trust.
For 18+ only. Please gamble responsibly. Responsible Gaming Policy