Welcome to Casinoon. This page serves as an agreement between Casinoon and you. By using the platform, you are accepting these terms — so it's best to read through everything before you get started.
1General Terms & Applicability
These terms and conditions apply to all Casinoon services — including the website, mobile app, Live Casino, Sports Betting, and any other digital offerings. By creating an account, logging in, or using any of our services, you are automatically deemed to have accepted these terms.
- These terms are specifically designed with Bangladeshi users in mind.
- Casinoon reserves the right to update the terms and conditions at any time; members will be notified of any changes.
- If any part of these terms is found to be invalid, the remaining provisions will continue to be in full effect.
- Casinoon's services are intended for personal entertainment purposes only.
2Account Registration & Verification
When opening an account at Casinoon, you must provide accurate and truthful information. Providing false details may result in your account being closed at any time and any associated balance being forfeited.
- Each person may register only one account.
- Sharing or selling your account to another person is strictly prohibited.
- Keeping your password confidential is solely the member's responsibility.
- KYC (identity verification) is mandatory before any withdrawal can be processed.
- Casinoon reserves the right to investigate any account deemed suspicious.
3Deposit & Withdrawal Policy
Casinoon supports the popular mobile banking and payment methods used in Bangladesh. All deposits and withdrawals are processed through secure, encrypted channels.
| Transaction Type | Minimum Amount | Processing Time | Charge |
|---|---|---|---|
| Deposit | ৳500 | Instant | Free |
| Withdrawal | ৳ 1,000 | 15–48 Hours | Free |
- The deposit and withdrawal method must be the same.
- Funds cannot be transferred to third-party accounts.
- For suspicious transactions, Casinoon may request additional documents for verification.
- If evidence of financial fraud is found, the account will be suspended immediately.
4Bonuses & Promotional Offers
Casinoon's bonus offers are extra perks for our members. However, each bonus comes with specific terms that must be followed.
- Each bonus offer comes with its own wagering requirements.
- Using multiple bonuses simultaneously is generally not permitted — please refer to the individual offer details.
- Once a bonus expires, it will be automatically forfeited.
- In any bonus-related dispute, Casinoon's decision will be considered final.
- Any attempt to abuse or exploit the system may result in bonus cancellation and account closure.
5Gaming Policy & Fairness
All games on Casinoon are powered by RNG (Random Number Generator) technology and independently audited by third parties. Any attempt to manipulate game outcomes or exploit software bugs for an unfair advantage will result in the forfeiture of all associated winnings.
- In the event of a technical error during any game, the result of that round will be considered void.
- Collusion and syndicate betting are strictly prohibited.
- The use of automated betting software is not permitted.
- Casinoon reserves the right to suspend or modify any game or market at any time.
6Responsible Gaming
Casinoon believes betting is a form of entertainment, not a source of income. The mental and financial well-being of our members is our top priority. The platform offers several responsible gaming tools that members can activate themselves.
- Daily, weekly, and monthly deposit limits can be set.
- Once the session time limit is activated, you will be automatically logged out after the set duration.
- A self-exclusion request can deactivate your account for anywhere from 24 hours to permanently.
- If a family member raises a concern about a loved one, Casinoon will investigate and take the necessary steps.
7Data Protection & Privacy
Casinoon is committed to keeping members' personal information secure. We do not sell or share data with third parties without consent. For more details, please read our Privacy Policy read it here.
- All data is secured through SSL encryption.
- Documents collected for KYC purposes are stored on secure servers.
- Information may be disclosed to government authorities when required by law.
8Account Suspension or Closure
Casinoon may close any account without prior notice under the following circumstances.
- For violation of these Terms and Conditions.
- Upon suspicion of fraud, money laundering, or any other deceptive activity.
- If the account holder is found to be underage.
- Upon evidence of operating multiple accounts.
- When a member requests to close their own account.
9Dispute Resolution
If a dispute arises, please contact the Casinoon support team first. Most issues are resolved within 48 hours.
- If a complaint submitted to support is not resolved within 7 business days, escalation options are available.
- For Sports Betting result disputes, the official outcome declared by the relevant sports authority is final.
- Casinoon's final decisions may be appealed to the relevant licensing authority.
10Terms Amendment Policy
Casinoon may update, amend, or modify these terms and conditions at any time as needed. Members will be notified of significant changes via email or platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.
Security & Benefits
How Casinoon Keeps You Safe
Encrypted Transactions
All financial transactions at Casinoon are secured with bank-grade SSL technology. Your money and personal information are always safe.
Transparent Bonus Terms
The terms of every bonus at Casinoon are clearly stated upfront. No hidden steps — what's written is what applies.
Fast KYC Verification
Identity verification is typically completed within 24 hours and, once done, does not need to be repeated.
Decisions in the Member's Favor
In any dispute, Casinoon always listens to the member's side before making a fair and impartial decision.
24/7 Support
If you have any questions about our rules or terms, Casinoon's Bengali-speaking support team is available to help at any time.
Regular Audits
Casinoon's games and payment systems are regularly audited by independent third parties, ensuring fairness and transparency.
General FAQs
Frequently Asked Questions
Wagering requirements can be a bit confusing — so let's break it down simply. Say you receive a BDT 1,000 bonus and the wagering requirement is 30x. That means you'll need to place a total of BDT 1,000 × 30 = BDT 30,000 in bets before you can withdraw the bonus.
A few key points: some games count 100% toward wagering requirements (such as slots), while others contribute only partially (such as blackjack or roulette — typically 10–25%). Always check the "game contribution" section in the bonus terms carefully. Also note that wagering must be completed within a specific time period.
No, slots are not all the same! At Casinoon, you'll find several distinct categories of slot games. Classic Slots — Classic three-reel games in the traditional style, with simple rules. Video Slots — Modern slots with five or more reels, animations, and free spin features — the most popular type. Megaways Slots — Creates millions of ways to win on every spin, with higher volatility. Progressive Jackpot Slots — A portion of every bet contributes to a shared pool, with jackpots that can reach crores of BDT. Thematic Slots — Fun-themed slots inspired by mythology, cricket, Eid, or cinema. Each has its own RTP and volatility — worth checking before you start playing.
Get Started Today
You've read the terms — now it's time to play
Casinoon's rules are transparent and fair. Register, play safely, and enjoy every experience. Our support team is always here for you.
For ages 18 and above. Play responsibly. Read the Responsible Gaming Policy